Terms and Conditions

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Effective Date: 25 May 2025

These Terms and Conditions ("Terms") govern access to and use of any courses, content, services and websites (collectively, the "Services") provided by KAC Academy Ltd ("KAC Academy", "we", "us" or "our"). By enrolling on a course, purchasing a product, or otherwise using the Services you agree to be bound by these Terms. If you do not accept these Terms, do not use the Services.

• "Learner" / "you" — any individual or entity that purchases, registers for or attends a KAC Academy course or uses our Services.
• "Course" — any programme of study, workshop, masterclass, digital download or in‑person training session offered by KAC Academy.
• "Team Instructor" — any tutor, mentor, assessor or facilitator engaged by KAC Academy to deliver part or all of a Course.

By completing the checkout process or otherwise indicating acceptance (e.g., ticking a box, clicking “I agree” or continuing to browse this website) you confirm that you have read, understood and agreed to these Terms and to our Privacy Policy.

1. Substituted Instruction. Courses are designed by Kyle Castile; however, Mr Castile may not personally teach every session. Delivery may be delegated to qualified members of the KAC Academy instructional team. We reserve the right to substitute instructors at any time without notice or liability.
2. Course Content. The syllabus, schedule, venue, delivery mode (online or in‑person) and supporting materials are subject to change at our discretion in order to improve quality, comply with regulations or respond to unforeseen circumstances.

1. Pricing. All prices are quoted in pounds sterling (GBP) unless stated otherwise and are exclusive of any applicable taxes.
2. Full Payment Required. Your place on a Course is secured only once full cleared payment has been received.
3. Non‑Refundable Fees. All payments are strictly non‑refundable. This includes—but is not limited to—situations arising from illness, family emergencies, travel disruption, force majeure events or your subsequent change of mind.
4. Transfers. We do not guarantee the ability to transfer to an alternative date. Any transfer we permit is at our sole discretion and may incur an administrative fee.
5. Cooling‑Off Period. If you purchase as a consumer online, you may have a statutory right to cancel within 14 days of purchase provided the Course has not started and no digital materials have been accessed. Once access is granted or the Course commences, your right to cancel is waived in accordance with regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

1. Accreditation Status. Not all Courses offered by KAC Academy are formally accredited or regulated. Where a Course is accredited, details of the awarding body will be displayed in the course description.
2. Certificates. Successful completion criteria (e.g., attendance, assessment, portfolio submission) will be set out in the Course materials. KAC Academy reserves the right to withhold certificates where criteria are not met.
3. No Guarantee of Recognition. Accreditation and certificates do not guarantee recognition by employers, professional bodies or regulators. Learners are advised to confirm recognition requirements independently.

1. Learner Responsibility. It is your sole responsibility to obtain and maintain any professional, public liability or other insurance required to practise the skills taught once you have completed a Course.
2. No Liability for Insurance. KAC Academy accepts no responsibility for your ability to secure insurance or for any losses arising from a failure to do so.

Learners must behave professionally and respectfully towards instructors, staff and fellow learners, refraining from harassment, discrimination, disruptive behaviour or plagiarism. Breach of this Code may result in immediate removal from the Course without refund.

All Course materials, videos, manuals, slides, graphics, trademarks and logos are the intellectual property of KAC Academy or its licensors. You may not record sessions, reproduce, distribute, sell or exploit any material without our prior written consent.

1. No Warranties. Courses and materials are provided "as is" without any warranties, express or implied, including fitness for a particular purpose or results.
2. Indirect Loss. KAC Academy will not be liable for any indirect, consequential, special or exemplary damages arising out of or related to the Services.
3. Total Liability. Our aggregate liability to you for any claim (whether in contract, tort (including negligence) or otherwise) is limited to the amount of fees you have actually paid for the relevant Course.
4. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under applicable law.

We will not be liable for any delay or failure to perform any obligation under these Terms if the delay or failure is caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, epidemic, pandemic or governmental restrictions.

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

You agree not to misuse this website by knowingly introducing viruses, trojans or other malicious code, attempting to gain unauthorised access, or attacking via denial‑of‑service. Breach may constitute a criminal offence under the Computer Misuse Act 1990.

We reserve the right to amend these Terms at any time. Updated versions will be posted on our website and, where appropriate, notified to you by email. Continued use of the Services after changes take effect will constitute acceptance of the revised Terms.

These Terms and any dispute arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Questions about these Terms should be sent to Amy.Wilkinson@kacacademy.com or in writing to:
KAC HAIR MEDIA LTD 200 Market Street, Hyde, SK14 1HB

© 2025 KAC HAIR MEDIA LTD. All rights reserved.